Our Services

Not only are we leading suppliers of process automation and industrial weighing products, but we provide industry-leading services too. This includes servicing your products to ensure they perform to a consistent standard and as expected. It also includes calibration and repair services.

Our Range of Services

Not only are we leading suppliers of process instrumentation and industrial weighing products, but we provide industry-leading services too. Our electronics workshop services and repairs every product we sell to ensure they perform to an optimal standard and to get you back up and running as soon as possible at the minimal cost. 

At EMC, we have a highly experienced, trained, and qualified team of Service Technicians. Each member of that team is experienced in providing ongoing support and services to our customers in a range of industries. This includes the water/wastewater industry, the food & beverage industry, the primary industry, and more.

We provide ongoing support for all the products that we supply, including those manufactured by us as well as by other manufacturers like Endress+Hauser. We also offer a flow meter calibration service for the verification of flowmeters. We also hold spare parts in stock.

To discuss your requirements, and to book a call out, please call +64 9 415 5110.

Maintenance and Repair

We provide service to our North Island customers from our head office in Auckland and we have a branch in Christchurch to service the South Island.

Our services include:

  • On-site field servicing and fault finding
  • On-site commissioning and calibration
  • Flowmeter verification
  • Workshop servicing at our well-equipped Auckland workshop
  • Authorised service provider (ASP) of Endress+Hauser products 
  • Authorised calibration services
  • Repairs

To discuss your requirements, please call us on +64 9 415 5110.

Important: Returning Items for Repair

If you want to return any items to us for repair please contact our Service Coordinator and complete a Goods Return Form. This includes essential details, as well as a Hazardous Material and Contamination declarationUnless otherwise requested, all repair items need to be sent to our Auckland workshop.

Contact Us

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EMC Industrial Group Ltd

EMC Auckland Head Office

Phone +64 9 415 5110

56 Tarndale Grove, Rosedale

Auckland, 0632

PO Box 101444 North Shore Auckland, 0745

EMC Christchurch Office

Phone +64 3 365 2671

3E Wise St, Christchurch 8024

PO Box 42012, Tower Junction, Christchurch, 8149

For All Enquiries

China Representative

For Export Enquiries